If you're into NAS drives then you may have heard that recently word got around that Western Digital's NAS drives,
the WD Reds specifically, apparently use SMR - Shingled Magnetic Recording. There's been a
lot of fuss about it and I'm not about to repeat it all so that's why I'll provide some links to other sources I
came across myself. What this blogpost is about, though, is me documenting what happened after I contacted WD
from a customer perspective. Your experience may vary, but what you're about to read is mine.
